• By: Hank Stout
  • Published: January 2020
The Top 6 Secrets Insurance Companies Don't Want You to Know

Insurance companies hate us and we hate insurance companies. 

According to insurance companies, they are on your side. They are the first point of contact following a car accident besides police officers on the scene of impact. They receive you when you are most vulnerable and are the first ones to offer you compensation for your accident. 

However, despite what Nationwide’s ever-so-popular jingle tells you, insurance companies aren’t what they appear to be. Companies in relation to Nationwide like State Farm, Progressive, and USAA profit for their shareholders and work for what’s best for the insurance company. This means they will try what they can, with whatever means, to get the most from you, as well as keeping the most from you. 

It’s important for our clients to be aware of the secrets claims adjusters keep. Here are the top secrets insurance companies will tell you that are completely false. 

Settle Quickly

The insurance company may pressure you into signing a settlement too quickly, or they may get you to agree to the lowest settlement amount possible. In addition, settlements handled without the aid of an attorney are also cheaper for the insurance companies. Never try and settle when the adjusters tell you. The best time to consider is when your condition is stabilized and all your injuries have been accounted for. But remember to settle within the statute of limitations, which is contacting a lawyer about your case two years within the date of the accident. 

Wait For An Offer

An insurance adjuster may request that you wait before calling an attorney before they give you their offer. Don’t wait. The longer you wait, the more you may lose out on valuable legal assistance provided by the law office. It may also be another ploy to discourage you from  seeking legal counsel. 

Avoid Attorneys

The one, most vital secret they tell you is to avoid lawyers. Insurance companies will spend from thousands to millions of dollars to make the public think lawsuits are money-hungry and pointless. That is not the case, no pun intended. Unlike insurance companies, lawyers will rightly compensate you for any and all grievances suffered in the accident, as well as put your best interests at the forefront of each case. 

Offer Recorded Statements

Recorded statements can and will hurt your claim. Insurance companies ask questions phrased to go against you. They also will twist your answers into exaggerations. It’s important to note that recorded statements aren’t required. The one thing to do when an insurance adjuster asks for a statement, simply decline. 

Sign Medical Authorizations

Claims adjusters will ask you to sign a medical authorization that will reveal all past medical histories. The only thing they are allowed to know are which parts of the body were injured in the accident; adjusters do not have the legal right to obtain all medical history information.

Trust Them to Evaluate Your Bodily Injury

Believe it or not, insurance companies use a computer program to evaluate your claim. Programs like Colossus are designed to significantly reduce bodily injury compensation payments. Go for your doctor for evaluations, never rely on computer programs used by insurance companies. In addition, companies may try and request that you see a doctor they recommended. You are not obligated to see their preferred doctor, you can see your own physician, especially for personal injury cases.

Additional Secrets

  • Insurance rates depend on zip code
  • Some insurances don’t carry if accident is in another state

Personal Injury Attorneys, Sutliff & Stout

From car accidents to animal attacks to worker compensation, we offer those who have been wrongfully injured or killed to seek fair representation. We are aware of the grievances insurance companies pose to everyday clients, and we fight back to make sure your car accident or personal injury case doesn’t get worse.
 If you were seriously injured in a car accident and live in Houston or the surrounding areas, call Sutliff & Stout, Injury & Accident Law Firm today for a free and confidential case review. Our lawyers will work with you every step of the way and will be dedicated to helping you secure the compensation you deserve. To schedule a free consultation, click here.

About the Author

Hank Stout is a founding partner at Sutliff & Stout, Injury & Accident Law Firm. Hank earned his doctor of jurisprudence from South Texas College of Law and has been actively trying personal injury cases for over ten years. He was recognized by Thompson Reuters as a Rising Star from 2012-2014 and has been recognized as a Super Lawyer since 2014 (a distinction given to less than 1% of the lawyers in the state of Texas). He has earned a Superb rating by Avvo, and is a member of the Million Dollar Advocates Forum. To learn more, read Hank's full bio here.

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